Hi all, i am new to the world of vc bridging, had an opportunity to pick up this mgc 25 for close to nothing at a university surplus auction. Hardware installation guide for the polycom soundstructure. It will open a windows that says select a file to open. With just one number to dial for both voice and video conferencing, its easy for participants to conference from anywhere at any time. Polycom soundstation ex conference phone 220103309001 phone unit only. Appendix d ad hoc conferencing and external database authentication. Collaboration server rmx 20004000 hardware software version support. For support questions on polycom rpcs, rmx and mgc video conferencing bridges and gateways. Therefore, you must treat the software like any other ed material. Dongle the polycom mgc 25 dongle is a hardware key that is installed in the parallel port on the rear panel. Polycom group 310 with eagleeye acoustic camera 7200. Polycom telepresence m100 is a fully featured, standards compliant, desktop videoconferencing client that is capable of high definition hd resolution. Wherever your equipment is in the lifecycle, optus has options to mitigate risk, extend functionality and generate savings.
Software release matrix for polycom vvx, soundstructure, obi edition phones. Alarm no clock source 29543 make sure that conference profiletemplate has the send content to legacy endpoints enabled vsx not able to sharereceive content when on a conf. You can check the mgc fourcharacter led faceplate display shown right for diagnostic information during bootup and normal operation, when in service. After upgrading remote alert profile s containing polycom mgc and rmx, mgc and rmx will disappear from the profiles. We performed a series of tests on this product that was consistent with typical product usage. Polycom was cofounded in 1990 by brian l hinman and jeffrey rodman. I can connect to multiple locations with no problem, but when i try to connect to a polycom mgc at another site i dont get far end video or sound.
View and download polycom mgc 25 release notes online. Use the uc software resource center to find uc software downloads and support documentation. Open windows explorer and open the folder that contains the. Support for realpresence desktop video collaboration software. I did try it with the ews url manually entered but still got an authentication failure. After a configurable number of failed login attempts, the account is. Because the mgc25 takes advantage of the same software as the mgc50 and mgc100, it includes the same unique features and functionality. Polycom realpresence resource manager system operations guide.
This chapter provides an introduction to the polycom realpresence. Normally, it will display the configured loop and shelf number llls. I have an mgc 25, five vsx 7000 endpoints and two hdx 7000 endopoints. Canadian department of communications ec polycom inc. To draw a comparison of the test results, we compared the codian mcu 4210 test results to the polycom mgc100 mcu test results that we collected from a performance study conducted by veritest in december 2004. Enhanced capabilities 79321 significant improvements made on the battery. Because the mgc 25 takes advantage of the same software as the mgc 50 and mgc 100, the mgc 25 includes unique features like interactive keypad control ivrdtmf for voice and video conferencing, and provides unmatched audio and video quality. This device contains configuration and licensing data that is necessary for your system to function. Realpresence group series touch control software updates. The administrators guide for the soundpoint ip soundstation ip family is for administrators who need to configure, customize, manage, and troubleshoot sound. Right click on the icon for the mgc and go to faultsa click on save to file it will open a window prompting you to name the file. When you reserve a conference via api, there is no error handling if an. Polycom group 310 video conferencing system with eagleeye acoustic camera and remote control. A plugandplay, multinetwork solution, the mgc25 platform.
Release release notes ip301 ip320330 ip3231 ip335 ip430 ip450 ip501 ip550 ip560 ip600 ip601 ip650 ip670 ip4000 ip5000 ip6000 ip7000 soundstation duo available from. Polycom cma system operations guide polycom support. Rubber feet 18 conference link2 cable software cd hardware installation guide warning the soundstructure c16, c12, sr12, and c8 devices have 33, 25, 25, and 17. A polycom rmx system cannot dial a polycom mgc, so do not link from an rmx system to an mgc system. Mgc to realpresence collaboration server cascading. Youll also find detailed support documentation on provisioning the phones and configuring phone features and settings. Polycom and the polycom logo design are registered trademarks and polycom weboffice. We have lcs2005 working with a polycom mcu unit mgc25, but we cant make it work with ocs2007. Polycom mgc25 technical specifications headset experts. Software upgrade procedure mgc 25 before you upgrade the dongle, please check and record the assignment between the isdn network service and isdn network card. Polycom rmx 150020004000 release notes for maximum.
You can try to reset the board as well as the entire unit, but there little chance that this could help. Polycom uc software provisions polycom phones and configures the settings and features to work on the phones. In 2014, it was the largest pureplay collaboration company in its industry. Of course everything is sold as is and that is usually not a problem as everything comes sans hard drive and if not already able to be set back to defaults. Cma, polycom eagleeye, polycom hdx 4000, polycom hdx 7000, polycom hdx 8000, polycom hdx 9000, polycom hdx 9001, polycom hdx. Set up this system in a small meeting room or huddle space, and experience a full hd video conference with content sharing and high quality audio.
All other endpoints are able to sendreceive content with no issues. After downloading the software from the ftp and unzipping the files. Currently, we have lcs 2005 deployed, and a polycom mgc. Mgc25, video conferencing equipment, mgc, polycom, media servers and conference platforms ideal for small bridging networks or large distributed enterprise supports voice, video, data, and unified conferencing over any network port capacity. Mgc control unit for mgc100 mcms your name required this field is required. Administrators guide for the polycom soundpoint ip. When a conference is scheduled with one of the polycom cma system scheduling applications web scheduler or scheduling plugin for microsoft outlook or ibm lotus notes and the conference requires external mcu resources such as a polycom rmx or mgc system, then by default the polycom cma system automatically assigns the conference to a bridge. Polycom cma system release notes v6 pages 1 50 text. The steps to fix a software upgrade failure on a polycom isdn gateway. Polycom uc software release matrix for soundpoint ip and soundstation ip phones.
Polycom mgc25 mgc50 mgc100 advanced conference management extensive conference management features put conference control into the users hands to ensure more productive meetings. Designed for it professionals, the polycom global management system is a webbased system management software solution that enables centralized support of enterprisewide, video. This software, when configured per the guidance provided in this guide, is designed to meet the. Right click on the icon for the mgc and go to ip terminal. After uploading software updates, you can apply the software updates via deploying configuration. The receiving phone does not reinvite with a new key at the.
Support community poly community polycom community. Polycom telepresence m100 videoconferencing client jisc. Polycom realpresence resource manager release notes. The process of collecting the f level trace requires the user to start the trace and recreate the problem then stop the trace. Software release matrix for polycom soundstation ip, soundpoint ip and vvx obi edition phones. How to tell which content server hardware you have. Open source software used in this product this product may contain open source software. Details about polycom mgc100 unit, asy0182q control house. We are unable to get our vvx 500 phones to upgrade via the polycom software server, but this only seems to.
The following is an excerpt from a 10k sec filing, filed by polycom inc on 3102006. Global management system users guide chapter 1 getting started 8 installing global management system the software must be installed on a unit which will serve as the server. To receive software information, as well as the open source software code used in this product, contact polycom by email at. This stipulation is required by the fcc and applies during and after the warranty period.
Release notes for polycom v series and vsx systems. Polycom mgc25 manuals manuals and user guides for polycom mgc25. An issue that may cause the mxp endpoint to become unstable and. We have 10 polycom mgc25 manuals available for free pdf download. Polycoms revolutionary mgc25 platform is an economical, easy to use, plug and play, multinetwork, multipoint and gateway conferencing solution. Figure 1 shows images of the two generations of content server hardware referred to in this document. Mcu displays frequently the exception handler message error, whether or not there is a running conference. Therefore, you must treat the software like any other ed material e. The conference list in both the future and ongoing. The mgc25 has a small 19 chassis with a sleek, rack mountable design, yet provides value conferencing by supporting the same software as the mgc50 and mgc100 platforms. Polycom cma system operations guide region 10 website. A content server recording of an mgc conference with an active h. Open windows explorer and open the folder that contains the mgc manager diskettes. The management system does not support the polycom mgc system.
31 1550 133 913 1235 709 269 310 1141 1447 1249 374 1454 1436 692 1035 896 1412 908 1428 1277 75 235 302 662 502 1051 420 187 106 789 1472 810 859 583